Mori West, the owner of ACUCLAIMS began billing over 25 years ago. She is a featured speaker at many Acupuncture Colleges across the country. Since Acuclaims bills for providers nationwide she is able to impart up to date information information that comes from submitting thousands of claims per month for providers all across the country. Experience counts and few people, few companies have the level of experience that Mori West and her team have.
As she says, "Because we verify insurance benefits, we have the confidence of knowing a carrier HAS to pay our claims. We exhaust every avenue when we receive a denial, we make the call and follow up with a request for reconsideration. We are successful when carriers quote incorrect benefits, then deny claims when submitted. The appeals process is in place for just these types of cases, we know the process and we use it.”
Finally as a lifelong acupuncture and chiropractic patient, Mori feels indebted to the professions. "I am the wife of a chiropractor. I know the unique abilities chiropractors have. I believe in what they do and I believe carriers will pay claims when submitted. I have also utilized acupuncture and herbs since I was a teenager. I am grateful to work with acupuncturists I consider true healers and it amazes me that in this era with ever increasing insurance benefits for acupuncture there are still practitioners that shy away from insurance."