If you are out of network with United or Aetna you are familar with the Multiplan fax – This is where they offer you a quicker payment for a reduction of payment. Of course the answer is always – NO THANKS. The problem is getting out of the system. Reps will tell you that they HAVE to offer you the discount each time you submit a claim. I have contacted the VP of Marketing for Multiplan who told me this is NOT true. You can be removed from their system and stop receiving their “offers”. The best way is to put it in writing, on letterhead and fax back to them. For the record – NEVER ignore their fax, always respond – writing with a sharpie across with the words – We do NOT accept and fax back as soon as possible. You can also call. If you don’t respond, they don’t assume you don’t accept, rather your claim sits in limbo. So respond quickly. Then write that letter and get out- FOR GOOD.
We have been successful in removing practioners from the system. Try it, and if you continue to receive the faxes and the phone calls, email me and I will personally help make it stop.
Thank you for blogging about acupuncture claims. Any other info you have to post is appreciated. I’ll be reading every entry. Yeah!
Hey thanks for all of this helpful information. I have been reading all of your great posts. I am currently trying to become an acupuncturist in Canada. If anyone knows anything about Canadian regulations and insurance claims could you please send me a link or post it on this site. My email is aman007@yorku.ca
Thank you very much.
Thanks for the info! I’m faxing my ‘We do NOT accept forms’ back right now, and will get a letter written today!!